About Us
At LDTech, we don’t just fix problems—we prevent them. Our proactive IT management ensures your business runs seamlessly, securely, and efficiently.
Who we are
Tailored IT Support By Real People
At LDTech, we provide complete IT services and solutions for your business–without the cost of an onsite tech department. From business support and security management to data storage and device/network setup, we serve as your go-to IT partner. Our mission is to simplify technology for your business, ensuring seamless operations and top-notch security, so you can focus on what you do best.
Our History
LDTech is a managed services provider in West Des Moines, Iowa. We have been in business since 2006 and provide a full range of IT-related services to companies from many different verticals, including medical offices, law offices, manufacturing, venture capital firms, and, significantly, K-8 schools. Founded as a response to increasingly commoditized and impersonal support in the IT industry, our mission is to provide high-quality, personal, and security-first technology support to all our clients.
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Meet Your LDTech Team
President & Founder
Paul is the original founder and president of the company. He has spent the last 25 years immersed in the world of technology and can’t wait to help you get to the bottom of your technology issues. With a wide range of skills ranging from computer repair to network and server infrastructure design, Paul can help organize, streamline, and secure your technology for maximum performance and reliability while maintaining an efficient investment.
Paul currently holds CompTIA A+, Server+, Net+, Security+, CIOS, and CNIP certifications.
Vice President & Founder
If a company has a heartbeat, Nicole is it! Behind the scenes, she pulls the strings, keeps employees and clients happy, and keeps the business running. She is the bright smile that lights up the room and bakes the cookies for the Holiday baskets. She also snaps the whip when it needs snapping! Nicole wears many hats. Among them are Mother of three, Scouting board member, Den mom, PTO President, Realtor, and business owner of two businesses!
Lead Technician
James is our most tenured employee and Lead Technician. He works with Paul in the background to make sure that every ticket is handled, every problem is fixed right, and customers are delighted with their service! James handles some of our largest clients daily and is skilled in network design, server administration, O365 administration and migration, and too many other things to list! There’s a good chance if you have worked with LDTech in the last decade, James has come to the rescue!
James currently holds CompTIA A+, Server+, Net+, CIOS and CNIP certifications.
Business Support Technician
Steven brings the expertise and experience of corporate IT from the finance industry. He works with some of our largest clients to solve complex problems with everything from their workstations to Azure Architecture. If you call Steven, you can be assured that he will be there ASAP to fix your issue and leave it working better than before!
Steven currently holds a CompTIA A+ certification.
Business Support Technician
Ed has been with LDTech for almost as long as James. Starting in the residential department, his acumen for problem-solving and customer service promoted him to a role in the commercial department. Quick to jump in and fix issues, Ed is a valuable asset to have in your corner!
Edward currently holds a CompTIA A+ certification.
Support Technician
As our most experienced employee in the residential department, Marc knows the ins and outs of desktops, laptops, all-in-ones, and custom-built machines! Got a virus? He’ll squash it! Got a cracked screen? Consider it fixed! Marc has the knowledge and experience to take your computer from a slow, laggy problem to a clean, lean machine!
Support Technician
Adam is the other half of our excellent residential department. He is always up for taking on the unknown and is eager to help you with your technology problems. He has a knack for puzzles, multitasking, and bending technology to his will! If you need help taming your wild computer, Adam is up for the challenge!
Administrative Assistant
When you call LDTech, chances are Jessica is the first person you will talk to. She is the cheerful voice behind the phone, ready to help you connect to the right tech, pay an invoice, or help you in any way she can!