(515) 419-7175Monday to Friday, 8 AM to 5 PMsupport@ldtechiowa.com
About LDTech
We’re a managed IT company in West Des Moines, and our clients include medical offices, law offices, manufacturers, venture capital firms, and schools.
We opened in 2006, and the people who answer your call live and work here.
Why we started
IT support had turned into a commodity, with call centers and a different face every time.
We wanted our clients to deal with people who know them, and we wanted security built in from the start.
The team
President & Founder
Paul is the original founder and president of the company. He has spent the last 25 years immersed in the world of technology and can’t wait to help you get to the bottom of your technology issues. With a wide range of skills ranging from computer repair to network and server infrastructure design, Paul can help organize, streamline, and secure your technology for maximum performance and reliability while maintaining an efficient investment. Paul currently holds CompTIA A+, Server+, Net+, Security+, CIOS, and CNIP certifications.
Vice President & Founder
If a company has a heartbeat, Nicole is it! Behind the scenes, she pulls the strings, keeps employees and clients happy, and keeps the business running. She is the bright smile that lights up the room and bakes the cookies for the Holiday baskets. She also snaps the whip when it needs snapping! Nicole wears many hats. Among them are Mother of three, Scouting board member, Den mom, PTO President, Realtor, and business owner of two businesses!
Lead Technician
James is our most tenured employee and Lead Technician. He works with Paul in the background to make sure that every ticket is handled, every problem is fixed right, and customers are delighted with their service! James handles some of our largest clients daily and is skilled in network design, server administration, O365 administration and migration, and too many other things to list! There’s a good chance if you have worked with LDTech in the last decade, James has come to the rescue! James currently holds CompTIA A+, Server+, Net+, CIOS and CNIP certifications.
Business Support Technician
Steven brings the expertise and experience of corporate IT from the finance industry. He works with some of our largest clients to solve complex problems with everything from their workstations to Azure Architecture. If you call Steven, you can be assured that he will be there ASAP to fix your issue and leave it working better than before! Steven currently holds a CompTIA A+ certification.
Business Support Technician
Ethan brings experience from both residential and business environments, giving him a well-rounded approach to tech support. He’s great at walking clients through solutions while keeping things stress-free. His focus is always on getting everything running smoothly and making sure you feel confident along the way. Ethan currently holds a Google IT Support Professional certification.
Sales Engineer
David is our sales engineer, and he's usually the first person a new client talks to. He spent four years at Peloton as a showroom and direct-sales manager, and he worked at Best Buy for three years before that. He holds a master's degree from Grand View University, and he calls color commentary for Saydel High School sports broadcasts.
Sales and Marketing Manager
Jesse runs sales and marketing for LDTech. With over 15 years of experience spanning startups, multi-location service companies, and high-growth healthcare clinics, he turns complexity into clarity and builds marketing systems that are both measurable and memorable. He has built marketing departments from scratch, guided multi-location expansions, and positioned companies for successful acquisitions.
Support Technician
As our most experienced employee in the residential department, Marc knows the ins and outs of desktops, laptops, all-in-ones, and custom-built machines! Got a virus? He’ll squash it! Got a cracked screen? Consider it fixed! Marc has the knowledge and experience to take your computer from a slow, laggy problem to a clean, lean machine!
Support Technician
Nolan is a residential technician with a degree in IT Networking Administration, bringing a professional yet friendly approach to every interaction. He’s known for great customer service, responds quickly, handles a wide range of tech issues, and is dedicated to making sure everything is running smoothly for you.
Support Technician
Noel is a residential technician with a background in IT Networking Administration, bringing both technical knowledge and a friendly, easygoing approach to every job. He enjoys helping customers feel at ease, explains solutions clearly, and works efficiently to keep systems running the way they should.
Or, if you’d rather talk to a human, call us at (515) 419-7175.
Managed IT for Central Iowa businesses, from our office in West Des Moines since 2006.
Visit
5946 Ashworth Rd.
West Des Moines, IA 50266
Monday to Friday, 8 AM to 5 PM
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