(515) 419-7175Monday to Friday, 8 AM to 5 PMsupport@ldtechiowa.com
Pricing
Estimate your monthly price.
Answer three questions to see your range, and you don’t have to give us your email address to see it.
Predictable pricing
Your bill stays predictable because we include what you need in the price.
The agreement grows with you as you add people and locations.
Every month, the price includes
- Phone, remote, and on-site support from our technicians
- Microsoft 365 licensing
- Security monitoring around the clock
- Backup for your email and files
- A current record of your network
- Help planning replacements
Priced separately
You approve every equipment and project quote before we start.
Your monthly price covers the everyday work, like password resets, new hires, printers, and restores. When you need equipment or a project, you get the price in writing first.
Equipment
When you need a computer, server, or network equipment, we quote a business-grade model we already support and buy it for you. The computers you have now stay in service while they’re in good shape.
Projects
A project changes how your office is set up, like moving offices, opening a second location, or switching email systems. You approve its quote before we start.
Questions
Here are the questions people ask before they call.
Why is there only one program?
Over 20 years, we’ve built one system where every piece covers for the others. A cheaper tier would mean leaving out pieces like backups or MFA, and those gaps are where problems get in.
Can we put only some of our people on the program?
No. You don’t hire a security company and only lock half the doors, so the program covers everyone in your office and everything on your network. If you’d rather call us only when something comes up, we also work by the hour.
Is there a setup fee?
Yes. The fee covers fixing every existing problem up front and moving your office onto our system, usually for much less than the same work would cost as a separate project. You’ll see the fee in writing before you sign.
How long does setup take?
We fix the urgent problems first and get your computers and Microsoft 365 set up in about a month. Some protections need a few weeks of watching before we switch them on, so the whole setup can take a month or two. You get our support number when you sign, so your team can call us from the first day.
What if we have fewer than five people?
For teams under five, we usually work by the hour at $195 until you grow into the program.
Do you work with businesses outside the metro?
Yes. We support remote teams anywhere in the country, and offices near Des Moines get on-site visits included. Businesses a few hours away pay for the trip when we need to be there, which isn’t often, because most of the work happens remotely once you’re set up.
The walkthrough
Book your 30‑minute walkthrough.
We look at what you run, and you hear your monthly price before we’re done.
- You pick a time, and someone from our office confirms it by email the same business day.
- A technician who’d support your business looks at your computers and network and asks about any rules you work under.
- If the price works for you, we send the agreement for you to review within a couple of days.
You can also call us at (515) 419-7175.
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Managed IT for Central Iowa businesses, from our office in West Des Moines since 2006.
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5946 Ashworth Rd.
West Des Moines, IA 50266
Monday to Friday, 8 AM to 5 PM
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